Our shipping services cover a wide range of countries, including the USA, Canada, Europe, Australia, New Zealand, and more. To confirm if we deliver to your country, kindly proceed to the checkout section where you'll find a comprehensive list of available destinations.

You can read more about shipping here.

It typically takes 7-10 business days from purchase to delivery.

You can read more about shipping here.

We utilize DHL Express for our shipping services, with a flat rate of $25 applied to each order. Please be aware that additional charges for taxes and duties may be incurred based on your location due to import regulations.

For further details, we invite you to proceed to the checkout section for a comprehensive breakdown of our shipping policy.

You can read more about shipping here.

Preluve guarantees authenticity. We conduct a rigid authentication process of all items that we receive. We also work with Entrupy, a third-party authentication service, ensuring peace of mind with every purchase.

You can read more about our authentication process here.

Preluve works with an extensive network of traders of preowned luxury goods in Japan, where our purchasing, authentication and warehousing operations also are.

This allows us to cut any costly middle-men in the supply chain and offer you, the enduser, the savings.

You can read more about us here.

We accept eligible returns within 14 days of receipt. Items must be returned in the same condition as they were received, including all accessories. Return shipment is arranged by the customer with DHL. Once received, refunds may take up to 7 business days to process.

You can read more about our return policy here.

We currently accept credit and debit cards as well as PayPal, Google Pay and ApplePay.

At the moment, you can contact us by filling the contact form here.